CarMax PAID For THOUSANDS In Repairs To My New F-250 PLATINUM *Bumper-To-Bumper WARRANTY*

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4 ամիս առաջ

I found the cheapest loaded 2018 Ford F-250 Platinum I could and headed out to buy it immediately at a CarMax 3 hours away. I wasn't planning on adding a warranty but with the possibly of each repair on a diesel truck costing thousands I added the MaxCar bumper-to-bumper warranty. It's already paying for itself after the first visit with at least $2,500 in just parts being installed.
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#FordTruck #F250 #SuperDuty

WatchJRGo 4 ամիս առաջ
I just read the entire Ford warranty on the truck, if I understand it correctly, the DPF (emissions) was under warranty for 5yr/50k mile (over 10k GVWR vehicles and my F-250 is 14k).... so it literally failed under warranty and the terrible local dealer wouldn't take care of it after I put one roadtrip on the truck. Ford failed hard, CarMax stepped up. As many comments have said in California the warranty would've covered it, there is a special section just for Cali. 💯
Jeff Conley
Jeff Conley 2 ամիս առաջ
My experience with ford dealer service has been hit or miss. In the past if I had an issue I would take it to the dealer. While they had it I would research the problem then consult with my friends in the Ford superduty forums. A lot of those guys are service techs and provide inside info on how ford try’s to bone the customer on a repair . They also provide info on how to get those issues fixed. The superduty forums are a great tool to have when your having problems. And when your not having problems they provide info on how to modify your truck or add accessories cheaply . I learned so much that I (at one point) was telling the ford service tech how to fix my truck and provided all the TSB’s and part numbers. The owner of the dealership actually told the tech to follow my work instructions.
jeffgrig 3 ամիս առաջ
Bought my Tundra from Carmax and, like you, had a great warranty experience.
THE CAMPBLER 3 ամիս առաջ
Isn't there a federal mandate for emissions to be covered 5 years no matter what ,, i work at a Case dealer and we have to follow the mandate no matter what,, max warranty on our machines is only 3 years but emissions are covered to 5 year because of the mandate.
James Caldwell
James Caldwell 3 ամիս առաջ
Ford and GM are the same. As are most other dealers. I've had great and terrible experiences with both. Carmax on the other hand, has always been exemplary.
Logan Leray
Logan Leray 3 ամիս առաջ
That was rob Pitts to
American Truck Nation
American Truck Nation Ամիս առաջ
BDS steering stabilizer with the fox shocks is what you need
Opinion Matters
Opinion Matters Ամիս առաջ
Ford is a nightmare.
Robert Pressley
Robert Pressley 2 ամիս առաջ
That truck does take off!
thinson55 2 ամիս առաջ
I am sold on Carmax! A year and a half ago I bought a 2008 Lexus LS460 with only 32000 miles on it. I purchased the 100K warranty. I took it to Lexus for a vehicle "health" check where they found the lower control arm bushings needed replacing. Took it back to Carmax, they replaced them. Earlier this year Lexus said the upper control arms needed replacing. Took it back to Carmax and they replaced both upper and lower control arm bushings ($3-4K if Lexus had done it). They even waived the deductible. I recently went in for a noise in the front in. They told me that it needed a brake job ($440). I said go ahead. When I went to pick up the car they told me that they found that rotors had not been reinstalled correctly after the control arm bushing repair so they waive my deductible and the brake job cost. So, since I purchased the car, Carmax replaced some trip pieces and one rear taillight assembly (first 2 weeks after buying it), and all of the front end work with no cost to me! I am a believer!
Albertico Hernandez
Albertico Hernandez 2 ամիս առաջ
Someome please explain in complete detail the "Ford Death Wobble" I've never owned a Ford and this is the first time I'm hearing this
WatchJRGo 2 ամիս առաջ
There is play in the steering components, when you hit a bump the wheels go two different directions and try to violently shake the truck apart. Ford’s “fix” is always to throw a damper at it 😂
Sir Wentworth
Sir Wentworth 2 ամիս առաջ
Your video was really helpful. I just purchased a 2020 Ford Fusion Titanium AWD . It was a lease vehicle prior to my ownership I’ve noticed a bit of body roll in turns and the front end dips down a bit more than I feel is normal so I’m going to see if the warranty will cover this if it in fact is defective.
Joseph Kannookaden
Joseph Kannookaden 2 ամիս առաջ
I’m wondering if you’re buying a used car, it would be better to buy from CarMax for them to champion on your behalf to get things fixed.
geo g
geo g 2 ամիս առաջ
If you are under factory warranty might want to go with that first..
Justin Torgerson
Justin Torgerson 2 ամիս առաջ
You need to upgrade all fluids to Amsoil!
Robert Kinney
Robert Kinney 2 ամիս առաջ
Got to want a ford bad to deal with death wobble lol
Old North State Fishing
Old North State Fishing 2 ամիս առաջ
Between you and the Land Rover guy, Carmax is going to stop selling warranties 🤣
Ohio Outdoors
Ohio Outdoors 2 ամիս առաջ
what the hell is a dpf haha
WatchJRGo 2 ամիս առաջ
Diesel Particulate Filter
Ohio Outdoors
Ohio Outdoors 2 ամիս առաջ
in my home town you cant go a mile without passing an equinox. matter fact i own one as well. very nice wallet friendly vehical
Diesel Baldwin
Diesel Baldwin 2 ամիս առաջ
That red car was a Challenger not Charger...
Clarence Dobbs
Clarence Dobbs 2 ամիս առաջ
Im going to consider Carmax.
baby gzuz
baby gzuz 3 ամիս առաջ
The body bushings are crap on those things and are notorious for cam / valve train failure dpfe filter failure and high volume fuel pump failures
Uncle Toby
Uncle Toby 3 ամիս առաջ
How bad was the body damage to the drivers side rear door ?
Uncle Toby
Uncle Toby 3 ամիս առաջ
Look again, JR. The sequentials you saw were on a Challenger, not a Charger.
RiseAgainst 3 ամիս առաջ
Ford warranty covers EVERYTHING* *not the DPF. They will gum up if you don't drive them far enough. Same thing happened 10 years ago on my Dad's 2008 f350. Ford agreed to pay half after a fight. And they told him if the DPF light comes on you have to drive for an additional 30 minutes. What a Fucking joke.
Darren Porsch
Darren Porsch 3 ամիս առաջ
You don't even look up the warranty on a car you buy that that's a new
Ron Forsythe
Ron Forsythe 3 ամիս առաջ
It's a nice truck. Personally I like the Chevy Cruze. It's a nice little sedan.. The equinox isn't bad but they are usually rental cars and get beaten to death!
TruckVlog -
TruckVlog - 3 ամիս առաջ
nice flood truck lol
M D 3 ամիս առաջ
Definitely not buying Ford after those issues with servicing your truck. Just more reasons to buy everything else except Ford.
Rick Chaidez
Rick Chaidez 3 ամիս առաջ
So what did they do about the death wobble? I saw they put a new shock? What else? Ford needs to figured that out!!
ImmaFlirt _
ImmaFlirt _ 3 ամիս առաջ
So should we start buying trucks and cars from carmax because of the good customer service or no because the cars aren’t worth it?
fasttruckman 3 ամիս առաջ
Every 10000 miles that DPF system will be costing carmax 2500.
mustang4321 3 ամիս առաջ
Try a good new set of tires if your experiencing the death wobble.
loutruckmd 3 ամիս առաջ
Too many ads interrupting
DaBotGizmo 3 ամիս առաջ
Not a fan of warranties or dealers of any brand
Gary Zhang
Gary Zhang 3 ամիս առաջ
You got your issues taken care of. Your praise and endorsement on CarMax no hassle service are priceless to them.
Scott Alexander
Scott Alexander 3 ամիս առաջ
I bought an Olds way back when CarMax was still the new dealer on the block. The motor blew after about a month or two and they had it replaced. The dealership was slow as hell putting in the motor(about 3 weeks). Ironically my mother-in-law totaled the car after I got it back. Bad Karma.
Luke Pickell
Luke Pickell 3 ամիս առաջ
That isn’t death wobble it’s a shimmy probably from the crappy stock tires.
Eric B
Eric B 3 ամիս առաջ
100k on my 16' Acura only thing replaced / fixed was a battery replacement under warranty no money spent. Not even a light bulb.
TR R 3 ամիս առաջ
It's a 2018 and it already needs thousands in repairs...
Matt S.
Matt S. 3 ամիս առաջ
I have a 2017 Chevt Cruze. It's a decent car. I wish the turbo was a bit louder though!
broderp 3 ամիս առաջ
Carmax still has you over a barrel given what you paid for that truck. They did you no favors, you paid for it.
Joe Cangialose
Joe Cangialose 3 ամիս առաջ
There's a reason I bought my vehicle at CarMaxx. Thanks Doug D.
Joesep Spindle
Joesep Spindle 3 ամիս առաջ
I was thinking of selling my old truck because I am sick of putting money into something so old that may quit at any moment. I will never afford another truck and I will never buy from a dealership again. I look at what vehicles are selling for and people just want too much money for vehicles that need too much work and have too many miles on them. I will now probably keep this old truck forever and keep dumping money into it as needed because it will be cheaper than buying something else. 1989 Ford Bronco XLT. I will also add that carmax probably knows the power of negative advertising and they don't want youtube channels dedicated to putting them out of business. Anyone else would have had issues.
Gary Arbogast
Gary Arbogast 3 ամիս առաջ
A correct plural for Chevy equinox is equinoxen, as in Carmax had 29 equinoxen on the lot.
Peter Canarelli
Peter Canarelli 3 ամիս առաջ
How much was the extended warranty
397 Coney
397 Coney 3 ամիս առաջ
Carvana just did the same for my F150(paid thousands for repairs). The day I got the truck from them, I noticed the front end wobble when braking. Also, the backup camera wasn’t working and license plate lights for were out(it wasn’t broken bulbs). I took it to Ford for repairs. They replaced all four rotors and brakes. Replaced the backup camera and wiring harness(after tracing a short for days) and replaced two sockets for the license plate lights. Grand total was $2600 paid for by Carvana, with a $50.00 deductible. Love Carvana😂
jasonman1515 3 ամիս առաջ
I hate dealing with dealership service department. They will find ways to get out of trying to service anything on vehicles. I work for a truck shop where I pretty much have to deal with crappy dealership service. We would get customers bringing in their trucks and it would be cover under warranty and have to fight for the customer to get it covered. Just pathetic.
90lxFox 3 ամիս առաջ
any time anyone says Bumper-To-Bumper WARRANTY i just hear doug demuro
husseymang 3 ամիս առաջ
Ad for carmax lol they aren't a dealership so they might be more humane over there. but they are still a for profit car selling establishment. but i hope i get this type of love one day lol
TheDemobus/Auto creator's
TheDemobus/Auto creator's 3 ամիս առաջ
death wobble is steering not really suspension unless it had a lift kit its normally tie rods, draglink , pitman arm or steering gear box
TheDemobus/Auto creator's
TheDemobus/Auto creator's 3 ամիս առաջ
there is acually a 75,000 mile federal warranty on emission components, as well as no OBD2 inspectio for 3 years
Parker Carter
Parker Carter 3 ամիս առաջ
Daughter has an Equinox with the 1.4 turbo and it’s surprisingly quick.
Gage Roman
Gage Roman 3 ամիս առաջ
Ford is notorious for death wobble will never buy one only gmc and chevy of dodge don't trust ford plus they suck
akatopes1 3 ամիս առաջ
Doug already did this with a range rover.
James Caldwell
James Caldwell 3 ամիս առաջ
I've pushed quite a few people to car max. Great service. Way better than almost any dealership will be. Unless I decide to buy new again, whatever I buy will be from carmax. I personally don't understand the Ford hate. Sure my fords break, but the GM's we've bought have been terrible. Hell, my moms brand new Cruz sat for 16 months out of the 3 years she owned it waiting on parts for warranty or recall.
Jon Hiller
Jon Hiller 3 ամիս առաջ
Man that shit with the death wobble I’d burn that truck to the ground and get a ram 3500 Cummins mega cab manual and delete it and have a reliable truck for 500k miles to hell with dw
Rod Bartruff
Rod Bartruff 3 ամիս առաջ
I love Carmax. I bought 5 cars from them over the years. Just bought a 2018 F150 last week. This was after going to 3 traditional new car dealers and all 3 low balling my trade and trying to screw me. I will always buy from Carmax
Christopher Voight
Christopher Voight 3 ամիս առաջ
Question is, how much did you pay for it, and how much did you pay for the extended warranty?
Cyverion 3 ամիս առաջ
I've bought 3 vehicles from Carmax and sold 2 to them. Have had a good experience all around. Will continue to buy from them. Only had to use service a few times but they make it super easy.
Custom LED and FiberOptics Inc
Custom LED and FiberOptics Inc 3 ամիս առաջ
I bought my current truck at CarMax. 2017 Ford F150 Lariat EB. After my experience with them, I'll never buy a car anyplace else. It was quick, it was easy, I got what i wanted (more actually), service was spot on. everyone I dealt with was super friendly, and no high pressure sales let me talk to my manager bullshit. In short, everything a dealership cant deliver
Adrians Tube
Adrians Tube 3 ամիս առաջ
Those truck are horrible
jeff drier
jeff drier 3 ամիս առաջ
Why would the dpf be under warranty? They don't warranty filters. Its a "consumable part"
The Macsstuff
The Macsstuff 3 ամիս առաջ
Carmax paid over $13k in repairs to my Ram 3500 Cummins dually in the first 90 days... Its basically a new truck now.
Mark Jones
Mark Jones 3 ամիս առաջ
After watching Scotty's channel and watching videos like this brings me back to reality from getting rid of my 16 yr old Lexus.
A.J. W.
A.J. W. 3 ամիս առաջ
What excellent news! So glad to hear they took care of you man.
Cherry iM
Cherry iM 3 ամիս առաջ
It looks like three is wildfire smoke from out west where I happen to live in the central us.
Matt M
Matt M 3 ամիս առաջ
And this video defines why I don’t buy fords
Simon Paillé
Simon Paillé 3 ամիս առաջ
“Built Ford tough”
Trevor Mangus
Trevor Mangus 3 ամիս առաջ
On the death wobble my dealer fixed mine with a simple alignment correction increase castor and add toe in and has never had another issue
Parham Makhsous
Parham Makhsous 3 ամիս առաջ
For everyone being impressed with the Carmax warranty, sure it’s good but all of their cars are overpriced as hell, plus the warranty isn’t free you have to pay for that extra too. Dude literally with 50k just buy a lariat Superduty off the lot brand new. Not much different from a platinum.
jssouthtx 3 ամիս առաջ
I wish you luck with the death wobble. I’ll take worn out ball joints on a Chevy all day over the joy of death wobble.
.:: KOEN ::.
.:: KOEN ::. 3 ամիս առաջ
Sooo... did Ford cover the DPF? 😝
IDK Plays
IDK Plays 3 ամիս առաջ
life long
life long 3 ամիս առաջ
Found on road .....dead...brand new truck....And they acknowledged it has death wobble....yikes
Robert G.wreck
Robert G.wreck 3 ամիս առաջ
Signs of an abused truck
EastVan Hooligans
EastVan Hooligans 3 ամիս առաջ
Bumper to bumper warranty is dope. But carmax is dope for getting all those done . EASTVAN HOOLIGANS PASSING BY ,COME CHECK US OUT
IvanPlayStation4LiFe 3 ամիս առաջ
Free CarMax advertising
DEAD RAT RACING 3 ամիս առաջ
Sorry about the death wobble but that steering stabilizer will only dampen the shake. It isn't a cure.
Bob Mal
Bob Mal 3 ամիս առաջ
All emissions related equipment is normally covered for 5 years or 50K miles by federal regulation. Hopefully CarMax goes after a refund from Ford. The dealer should have fixed it or shown proof that it does not fall under federal regulations.
Eddie Patterson
Eddie Patterson 3 ամիս առաջ
JR i know that you said that you don’t have to work on it but if CARMAX doesn’t take care of the death wobble do your research on dual steering stabilizers kits to eliminate the death wobble. I’ve read Dodge Ram’s are the same way.
Chris Warfield
Chris Warfield 3 ամիս առաջ
Nice to see a company stand behind what they sell. Too bad it wasn't Ford.... Love the truck!
Pat S
Pat S 3 ամիս առաջ
Bump steer in F250-350s is an extremely well known issue. All Ford can do is put a steering stabilizer on under warranty. Ive been told there is a class action law suit coming up.
Pat S
Pat S 3 ամիս առաջ
My 2019 F350 I bought with 5500Miles on it has death wobble at certain times.
Minnesota Imaging
Minnesota Imaging 3 ամիս առաջ
We will be buying our trucks from car max after this video. And we will not be shy about letting them and ford know people aren't putting up with over priced poor service anymore. Our last truck was priced around 62k and we constantly have issues at the dealer getting stuff done. Thanks for the video and thank you carmax. Context: we are a smaller business but good sized family who utilize or purchase 2-5 vehicles a year for business or family purchases. We're not big buyers by any means. We have to make smart purchases for the dollar. Thanks.
Carnet Geek
Carnet Geek 3 ամիս առաջ
I'd be curious to see if a non-public person, with an audience like you have, would have had the same quality of service. Honestly, I do hope it's the case.
Dal Call Center
Dal Call Center 3 ամիս առաջ
Ford Warranty sucks is what im getting out of this.
MJM’s Workshop
MJM’s Workshop 3 ամիս առաջ
So what was the 1/4 mile time on the Cruze?
Ed Dwiggins
Ed Dwiggins 3 ամիս առաջ
So, a 2 year old truck needing all that seems normal to you?
Blaine Bugaski
Blaine Bugaski 3 ամիս առաջ
@joanne d Especially with the modern emissions crap. In an older diesel you'd just drain it out and be on your merry way.
joanne d
joanne d 3 ամիս առաջ
Someone apparently put gas in it at one point and with it being a diesel that will cause many issues with it. This i think is why it was the cheapest one in the country.
TheTechCguy 3 ամիս առաջ
It's also a truck. Plenty of ways, in the world, that can damage it.
Araujo H
Araujo H 3 ամիս առաջ
In the end Carmax is going to loose money on that truck lmao
Tom Van Soelen
Tom Van Soelen 3 ամիս առաջ
Well duh JR. They know u are a u tuber and will baby u. On top of that u wear your u tube t shirt . They dont this for everybody. Are u really that naive?
Rushang Patel
Rushang Patel 3 ամիս առաջ
Carmax ownes the used car market due to its iconic service, value, and selection.
Angelo C
Angelo C 3 ամիս առաջ
any way to disable the start/stop on the Chevy Cruze permanently?
grncoup 3 ամիս առաջ
I had a death wobble problem on a solid axle ford. turned out to be the tires. I replaced the front tires and no more death wobble.
Gusdel Moba
Gusdel Moba 3 ամիս առաջ
Ford dealership doesn't want to pay the labor. They will take a lawsuit from carmax and settle out of court. That is they way of the world
Dougald Blue. Iv
Dougald Blue. Iv 3 ամիս առաջ
I’ll never buy a ford truck because the dealers suck, good trucks just such crappy customer service.
Jason Dailey
Jason Dailey 3 ամիս առաջ
The only Volt Premier with active cruise in my area called my name, been very happy with it for the past year! Just need to stop all the trim from rattling...
Travis K
Travis K 3 ամիս առաջ
I've purchased many used GM vehicles over the years and have had good luck with them as long as they were maintained. One thing they've all had in common is interior squeeks/rattles and cracked dash boards. So far it's held true from the '83 Chevy 3/4 ton P/U, to the Tahoe I have now. 😋
LMacNeill 3 ամիս առաջ
Ford and their warranty pickiness is stupid. I had a 2015 EcoBoost Mustang, and the charge-pipe between the turbo and the intercooler popped off -- and they wouldn't cover it under the warranty. The turbo is covered as part of the powertrain. The intercooler is covered as part of the powertrain. The pipe that connects the two is somehow, magically, not part of the powertrain. :-( Fucking sucks! On a different topic, I've bought 4 used cars from CarMax over the years, and I will continue to buy used cars from them *because* of their service. They are the literal *opposite* of your normal car dealer where you have to fight for every last thing. I have *never* had them tell me that something wouldn't be covered under warranty, when the warranty is still in effect.
Gary Grunst
Gary Grunst 3 ամիս առաջ
Work on fords rams and duramaxes. At a large constrution company. Rams the big pain with def problems
Ben Robertson
Ben Robertson 3 ամիս առաջ
I'm on my second f250 and ford has be horrible with recalls. Im moving back to Ram trucks!!
Tyler Walk
Tyler Walk 3 ամիս առաջ
Depending on the Oasis report it may not have been covered under warranty. Or if the computer had been tuned by aftermarket devices, the warranty would most certainly be void.
Lucky2nyte 3 ամիս առաջ
Them do be sequential taillights, but that was a challenger not a charger 😫
Ryan 3 ամիս առաջ
Death wobble is no joke.
Life follows
Life follows 3 ամիս առաջ
Is this what cars come down too? 🤣🤣🤣🤣
R Cajavus
R Cajavus 3 ամիս առաջ
why 39 Equinoxes? Because people WORK for MONEY to PAY for FOOD, CLOTHES, ROOF and TRANSPORTATION, if we spend all our money on CAR, WHAT IS LEFT TO LIVE ON? Cars have become more expensive instead of less expensive as technology advances - why? because of people that ask "why do people buy cheap stuff" - like you never earned a buck in your life and had to spend it on something important but not what you really want.
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